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Alleo Terms of Service

Effective Date: May 4, 2026

Chapter 1. General Provisions

Article 1 (Purpose)

These Terms of Service set forth the rights, obligations, responsibilities, and other necessary matters between Kroffle Inc. (the "Company") and users in connection with the use of the Alleo service provided by the Company (the "Service").

Article 2 (Definitions)

The definitions of terms used in these Terms are as follows.

  1. "Service" means all AI search optimization (AEO/GEO) analysis and automation services provided by the Company through alleo.pro and related domains.
  2. "User" means a member or non-member who uses the Service provided by the Company in accordance with these Terms.
  3. "Member" means a person who has registered for the Service and may continuously use the Service provided by the Company.
  4. "Content" means all information that a User enters, uploads, or creates while using the Service, including text, images, domain information, and analysis results.
  5. "Paid Service" means any service provided by the Company for a fee.

Article 3 (Publication and Amendment of Terms)

  1. The Company will post these Terms on the initial screen of the Service or on a linked screen so that Users can easily review them.
  2. The Company may amend these Terms to the extent such amendment does not violate applicable laws, including the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Act on the Consumer Protection in Electronic Commerce, and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
  3. If the Company amends these Terms, it will announce the effective date and reason for amendment together with the current Terms at least 7 days before the effective date. If the amendment is unfavorable to Users, the Company will announce it at least 30 days before the effective date and provide individual notice by email or other means.
  4. If a User does not agree to the amended Terms, the Company may not apply the amended Terms to that User, and the User may terminate the service agreement.
  5. If a User does not express refusal within 30 days after the notice of the amended Terms, the User will be deemed to have agreed to the amended Terms.

Article 4 (Interpretation of Terms)

Matters not provided in these Terms and the interpretation of these Terms will be governed by applicable laws and commercial practices.

Chapter 2. Formation of Service Agreement

Article 5 (Formation of Service Agreement)

  1. A service agreement is formed when a person who wishes to use the Service (the "Applicant") agrees to these Terms, enters member information in the registration form prescribed by the Company, submits an application, and the Company accepts the application.
  2. The Company may refuse to accept an application or may terminate the service agreement after acceptance in any of the following cases.
    • The Applicant has previously lost membership under these Terms.
    • The Applicant does not use their real name or uses another person's information.
    • The Applicant provides false information or omits information requested by the Company.
    • A person under the age of 14 applies for membership.
    • The Applicant intends to use the Service for an improper purpose or for profit-seeking misuse.
    • Other application requirements prescribed by the Company are not satisfied.

Article 6 (Changes to Member Information)

  1. Members may view and modify their personal information at any time through the personal information management screen.
  2. If any information provided during registration changes, the Member must update it online or notify the Company of the change by email or other means.
  3. The Company is not responsible for any disadvantage caused by the Member's failure to notify the Company of changes under Paragraph 2.

Article 7 (Obligation to Protect Personal Information)

The Company endeavors to protect Members' personal information in accordance with applicable laws, including the Personal Information Protection Act. The protection and use of personal information are governed by applicable laws and the Company's Privacy Policy.

Article 8 (Member's Obligation to Manage ID and Password)

  1. Members are responsible for managing their ID and password and must not allow any third party to use them.
  2. If a Member becomes aware that their ID or password has been stolen or is being used by a third party, the Member must immediately notify the Company and follow the Company's instructions.
  3. In the case of Paragraph 2, the Company is not responsible for any disadvantage caused by the Member's failure to notify the Company or failure to follow the Company's instructions after notification.

Chapter 3. Provision and Use of the Service

Article 9 (Provision of the Service)

  1. The Company provides Members with the following services.
    • SEO/GEO/AEO-optimized blog provision service
    • Interview-based automatic content generation service by industry
    • SNS posting automation service
    • AI search optimization analysis service
    • Any other services additionally developed by the Company or provided to Members through partnership agreements
  2. Depending on the type of service, the Company may classify Members by grade and differentiate usage hours, usage counts, service menus, and other usage conditions.
  3. If the Company provides certain services as Paid Services, the terms separately specified in the Paid Service Terms or on the payment page will apply.

Article 10 (Service Hours)

  1. In principle, the Service is available 24 hours a day, year-round.
  2. The Company may temporarily suspend the Service in any of the following cases, and in such cases the Company will announce the suspension before or after it occurs.
    • Regular system maintenance, server expansion or replacement, network instability, or similar circumstances
    • Power outage, service facility failure, excessive service traffic, or other circumstances that interfere with normal use
    • Force majeure events such as natural disasters, war, or suspension of service by a telecommunications carrier
  3. In the case of Paragraph 2, the Company will notify Members by posting on the Service screen or by other means.

Article 11 (Changes to the Service)

  1. The Company may change the content, operational matters, or technical matters of the Service to provide stable service.
  2. If the Company changes the Service, it will announce the details and effective date of the change together with the current Service details at least 7 days before the effective date.
  3. The Company may modify, suspend, or change all or part of any free service according to Company policy or operational needs, and unless otherwise provided by applicable law, the Company will not provide separate compensation to Members.

Article 12 (Provision of Information and Placement of Advertisements)

  1. The Company may provide Members with various information deemed necessary during use of the Service by notice, email, or other means.
  2. The Company may place advertisements on Service screens, emails, and other channels in connection with operation of the Service.
  3. The Company is not responsible for any loss or damage arising from transactions conducted by Members through advertisements posted on the Service or participation in advertisers' promotions through the Service.

Article 13 (Copyright in Posts and Handling of Content)

  1. Copyright in Content posted or entered by a Member within the Service belongs to that Member.
  2. The Member grants the Company permission to perform the following acts for purposes such as operating, improving, and promoting the Service.
    • Reproducing, modifying, publicly transmitting, displaying, and distributing the Member's Content within the Service
    • Analyzing the Member's Content and processing or using it as statistical materials, training data, or similar materials, provided that it has been de-identified so that the Member cannot be identified
  3. Analysis target Content entered by a Member into the Service, including domain information and text, may be transmitted to external AI model providers such as Anthropic, OpenAI, xAI, Google, and Perplexity for AI analysis. The Company takes reasonable measures to prevent such information from being used to train AI models, but the Company's responsibility may be limited for results arising from changes in external providers' policies or similar circumstances.
  4. If the Company determines that a Member's Content falls under any of the following, the Company may delete or move the Content without prior notice.
    • Content that defames or insults another Member or a third party
    • Content that violates public order or good morals
    • Content deemed to be connected to criminal conduct
    • Content that infringes copyrights or other rights of a third party
    • Content otherwise deemed to violate applicable laws

Chapter 4. Obligations of the Parties

Article 14 (Company's Obligations)

  1. The Company does not engage in acts prohibited by applicable laws or these Terms or acts contrary to public order and good morals, and endeavors to provide the Service continuously and stably.
  2. The Company must implement a security system to protect personal information, including credit information, so that Members can safely use the Service, and must publish and comply with its Privacy Policy.
  3. If the Company recognizes that an opinion or complaint raised by a Member in connection with use of the Service is legitimate, the Company must handle it. The Company will provide the Member with the handling process and result by email.

Article 15 (Member's Obligations)

  1. Members must not engage in any of the following acts.
    • Registering false information when applying or changing information
    • Misappropriating another person's information
    • Changing information posted by the Company
    • Transmitting or posting information, such as computer programs, other than information prescribed by the Company
    • Infringing intellectual property rights, including copyrights, of the Company or third parties
    • Damaging the reputation of, or interfering with the business of, the Company or third parties
    • Publishing or posting obscene or violent messages, images, audio, or other information contrary to public order and good morals through the Service
    • Abnormally accessing the Service or burdening the system through automated means such as bots or crawlers
    • Reproducing, modifying, or reverse engineering the Service without authorization, or developing a competing service through such acts
    • Any other illegal or improper act
  2. Members must comply with applicable laws, these Terms, usage guides, precautions announced in connection with the Service, and matters notified by the Company, and must not engage in any act that interferes with the Company's business.

Chapter 5. Termination and Restriction of Use

Article 16 (Termination and Restriction of Use)

  1. A Member may apply to terminate the service agreement at any time through the membership withdrawal menu within the Service or by email to the Company, and the Company must process the request without delay in accordance with applicable laws.
  2. When a Member terminates the agreement, all of the Member's data will be deleted immediately upon termination, except where the Company retains member information in accordance with applicable laws or the Privacy Policy.
  3. If a Member engages in any of the following acts, the Company may terminate the service agreement without prior notice or suspend use of the Service for a specified period.
    • Violation of the Member's obligations under Article 15 of these Terms
    • Conduct that damages another person's reputation or causes disadvantage to another person
    • Dissemination of content that harms public order or good morals
    • Conduct objectively deemed to be connected to a crime
    • Any other violation of applicable laws or usage conditions prescribed by the Company

Article 17 (Use and Refund of Paid Services)

  1. Payment and usage conditions for Paid Services and the refund policy are governed by the Paid Service Terms separately prescribed by the Company or the terms specified on the payment page.
  2. The Company complies with refund rules under applicable laws, including the Act on the Consumer Protection in Electronic Commerce.

Chapter 6. Damages and Miscellaneous

Article 18 (Damages)

  1. The Company is not liable for damages incurred by Members in connection with the use of services provided free of charge, except in cases of intentional misconduct or gross negligence by the Company.
  2. The Company is not liable for a Member's failure to obtain expected profits or for losses arising from materials obtained through the Service.

Article 19 (Disclaimer)

  1. The Company is exempt from liability for provision of the Service if it is unable to provide the Service due to natural disasters or other force majeure events equivalent thereto.
  2. The Company is not responsible for any disruption in use of the Service caused by reasons attributable to a Member.
  3. The Company is not responsible for the reliability, accuracy, or content of information, materials, or facts posted by Members in connection with the Service.
  4. The Company does not guarantee the accuracy, completeness, or reliability of analysis results or Content generated by AI models, and Members must use such results at their own responsibility.
  5. The Company is exempt from liability for transactions or similar dealings between Members or between a Member and a third party through the Service.

Article 20 (Dispute Resolution and Jurisdiction)

  1. If a Member applies for relief in connection with an electronic commerce dispute between the Company and the Member, the dispute may be subject to mediation by a dispute mediation body requested by the Korea Fair Trade Commission or a city/provincial governor.
  2. Lawsuits between the Company and Members are governed by the laws of the Republic of Korea.
  3. Lawsuits concerning disputes between the Company and Members will be filed with the competent court under the Civil Procedure Act of the Republic of Korea.

Addendum

These Terms take effect on May 4, 2026.

Kroffle Inc.

  • CEO: Ho-beom Lim
  • Business Registration Number: 877-81-02144
  • Mail-order Business Registration Number: No. 2026-Seongdong-0773, Seoul
  • Address: 209, 38 Achasan-ro, Seongdong-gu, Seoul
  • Email: imdojeon@kroffle.com